Graduate Customer Service Officers at Voda Paints Limited

Voda Paints Limited is a wholly-owned Nigerian company. Incorporated in 2004 as a private limited liability company, the company is engaged in the manufacturing and marketing of a wide range of high quality decorative and industrial paints and high luxury wall coverings.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Location: Lagos

Job Description

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.

Skills/Qualifications

• At least HND in a relevant course
• Microsoft office expert
• Attentive to detail and willingness to learn

Application Closing Date
30th March, 2015.

How to Apply
Interested and qualified candidates should send their applications and CV's to:seunoluwanisola@gmail.com