MTN Nigeria Job: Recruitment for Senior Manager, Customer Insight and Information Management

MTN Nigeria Recruiting Senior Manager, Customer Insight and Information Management.


POSITION: SENIOR MANAGER, CUSTOMER INSIGHT & INFORMATION MANAGEMENT

DEPARTMENT: MARKETING AND STRATEGY

LOCATION: LAGOS

JOB DESCRIPTION:

•  Manage and quality assure the work produced by the market research and customer knowledge teams;
   
• Develop and execute continuous improvement plan for research and customer knowledge
   
• Manage operational responsibility for assuring that all data within the enterprise data warehouse is as correct as possible. Where issues occurs, responsible for creating a plan to resolve the issue and managing the execution of this plan
   
• Ensure quality assurance on research produced by the market research team and for providing strategic direction on the research plan/ schedule.
   
• Identify areas for improvement within the department and develop and execute plans to resolve issues
   
• Review industry good practices and implementing them where appropriate
   
• Gather resources for any emergency and ad hoc reports required by executives
   
• Maintain High quality of the meta data management for all business rules within MTN
   
• Manage ad hoc projects as directed by GM/CMO. 

JOB CONDITIONS: Normal MTN Office conditions Valid drivers license Regional travel
 
REPORTING TO: GM, Business Intelligence
 
REQUIREMENTS/EXPERIENCE: 12 years work experience of which includes
6 years in Marketing and 4 years in a managerial role
Experience of managing a portfolio of projects to tight deadlines
2 years experience in business objects or similar enterprise scale reporting tool

EMPLOYMENT STATUS: PERMANENT
 
QUALIFICATION: B.Sc in either Marketing, any Social Science, Computer Science

This vacancy expires on December 2nd 2010

CLICK LINK TO APPLY:
http://careers.mtnonline.com/vacancies.asp?deptid=8&id=1533