THE ORGANIZATION:
Greengates Specialties Limited,is one of the fastest growing food ingredients company in Nigeria and was established in 1996; incorporated in 1997 under the Companies and Allied Matters Act 1990 as a limited liability company to manufacture, act as manufacturers representative, distribute and market food ingredients in Nigeria and West Africa.
After many years of hard work, a good habit of respecting knowledge and talent and acknowledging them has been formed. In order to develop against strong competition and keep a firm position in the industry, a group of high quality workers were employed and trained.
POST TITLE: Customer Service Executive
After many years of hard work, a good habit of respecting knowledge and talent and acknowledging them has been formed. In order to develop against strong competition and keep a firm position in the industry, a group of high quality workers were employed and trained.
POST TITLE: Customer Service Executive
JOB LOCATION: Lagos
JOB RESPONSIBILITIES:
- Plan, develop and implement strategy for the Customer Relationship Management Function,
- Play a leadership role in the development of proficient Customer Relationship Management processes and applications,
- Identify and implement processes to improve and ensure accuracy of customer data
- Managing the Customer Care telephone lines,
- Ensure key customer memorable events are promptly acknowledged,
- Develop, optimize and implement business models for retention of company’s customer base,
- Manage and optimize customer information on a Customer Relationship Management software,
- Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting.
EDUCATIONAL QUALIFICATIONS & EXPERIENCE:
- Minimum of first degree from a reputable university,
- Must have between 1-3 years experience.
APPLICATION DEADLINE: 2nd February, 2012.
METHOD OF APPLICATION:
Send CVs and credentials to: info@greengates-specialties.com
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